Privacy Policy
Last Updated: January 15, 2026
This Privacy Policy describes how Magnifiq ("we," "us," or "our") collects, uses, and protects your personal information when you use our AI-powered product catalog management platform.
1. Information We Collect
1.1 Account Information
When you register, we collect:
- Name and email address
- Company name
- Password (stored securely using one-way hashing)
1.2 Product Data
To provide our services, we process:
- Product feeds you import (titles, descriptions, prices, images, SKUs)
- Product catalogs and collections you create
- AI-generated content (marketing copy, product images)
1.3 Usage Information
We automatically collect:
- Log data (IP address, browser type, pages visited)
- Feature usage and interactions
- AI generation history and preferences
1.4 Payment Information
If you subscribe to a paid plan:
- Billing address and contact information
- Payment details are processed by our payment provider and not stored on our servers
2. How We Use Your Information
We use your information to:
- Provide the Service: Process product feeds, generate AI content, and manage your catalogs
- Improve the Service: Analyze usage patterns to enhance features and performance
- Communicate: Send account notifications, updates, and support responses
- Process Payments: Handle subscriptions and usage-based billing
- Ensure Security: Detect fraud, abuse, and unauthorized access
- Comply with Law: Meet legal obligations and respond to lawful requests
3. AI Processing
3.1 How AI Features Work
Our AI features use third-party AI providers to:
- Generate marketing copy based on your product data
- Create photorealistic product images from your inputs
- Analyze product images for content generation
3.2 Data Shared with AI Providers
When you use AI features, we share necessary data (product information, images) with our AI providers:
- OpenAI / OpenRouter: For text generation and image analysis
- Replicate: For image generation (Photo Studio)
These providers process data according to their privacy policies and data processing agreements.
3.3 AI Training
We do not use your product data to train AI models. Your data is processed solely to provide the requested AI outputs.
4. Data Storage and Security
4.1 Storage Locations
- Application data is stored on secure cloud infrastructure
- Product images and generated content are stored on Cloudflare R2 / Amazon S3
4.2 Security Measures
We implement industry-standard security measures:
- Encryption in transit (TLS/HTTPS)
- Secure password hashing
- Access controls and authentication
- Regular security reviews
4.3 Data Retention
- Account data is retained while your account is active
- Upon account deletion, we remove your data within 30 days
- Some data may be retained longer for legal compliance
5. Data Sharing
We do not sell your personal information. We share data only:
- With AI Providers: To process AI generation requests
- With Service Providers: Cloud hosting, payment processing, email delivery
- For Legal Reasons: To comply with laws, regulations, or legal processes
- With Your Consent: When you explicitly authorize sharing
6. Third-Party Integrations
6.1 Shopify Integration
If you connect a Shopify store, we access:
- Product and collection data
- Store information necessary to sync content
6.2 Other Integrations
Future integrations may require additional data access, which will be clearly disclosed.
7. Your Rights
Depending on your location, you may have rights to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data
- Portability: Export your data in a portable format
- Objection: Object to certain processing activities
- Restriction: Limit how we process your data
To exercise these rights, contact us at privacy@magnifiq.io.
8. Cookies and Tracking
8.1 Essential Cookies
We use essential cookies for:
- Authentication and session management
- Security (CSRF protection)
8.2 Analytics
We may use analytics tools to understand usage patterns. You can opt out through your browser settings.
8.3 CAPTCHA
We use Cloudflare Turnstile for bot protection, which may set cookies to verify human users.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Magnifiq is not intended for users under 18 years of age. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. The "Last Updated" date indicates when changes were made.
12. Contact Us
For privacy-related questions or to exercise your rights:
13. Data Protection Officer
For GDPR-related inquiries, you may contact our Data Protection Officer at dpo@magnifiq.io.